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  • What is included in a standard setup?
    The standard setup includes: A concrete precast shell with an internal plaster coating Basic excavation and base preparation A multi-color LED light A skimmer box Plumbing to the designated pump location (up to 8 meters away) A chlorinator feeder A hydrostatic valve A manual pool cleaning kit A 10-year structural warranty for the precast concrete pool shell.
  • What internal finish does the pool come with?
    All pools feature a concrete precast shell with a plaster interior. Alternatively, we can leave the interior concrete raw at a reduced cost if you wish to apply a different finish, such as tiling. We offer six choices of plaster. See the options here.
  • What external finish does the pool come with?
    The external finish of the pool is concrete. We can arrange for an external plaster coating at an additional cost.
  • Does the pool come with coping tiles?
    No, coping tiles are not included. We recommend adding them to enhance the appearance and protect the concrete.
  • Can the pool be tiled?
    Yes, the pool can be tiled both internally and externally. We offer the option to supply the pool without the internal plaster at a reduced price if you choose to tile it yourself.
  • Are the pools made of fibreglass?
    No, our pools are made from concrete.
  • Does the pool come with heating?
    All pools come with pre-installed plumbing for heating. The heater is available as a separate purchase, and we can supply it upon request.
  • What heating options are available for the pool?
    We offer both electric and gas heaters that are fully compatible with our pools.
  • Are different pool sizes available?
    Currently, we offer the Pāua and Māko pools. We have additional pool sizes in development. To receive updates, please subscribe to our mailing list by clicking the button below and entering your details. We will inform you as soon as the new pool options become available for purchase.
  • What is a hydrostatic valve?
    A hydrostatic valve is crucial for managing groundwater pressure on your pool shell, especially after heavy rainfall. It prevents the pool from being displaced or damaged by excess groundwater pressure, making it an essential component for all in-ground pools.
  • What additional costs should I anticipate beyond the price of the pool?
    Additional costs may include transport and traffic management, crane hire, earthworks/backfill, equipment upgrades, custom finishings, and pool filling. These costs are site and project-specific. A detailed list of inclusions is provided on each pool's page.
  • In which areas do you offer installation services?
    We install pools all over the North Island (South Island coming soon).
  • Is installation included in the price of the pool?
    No, the advertised price is for the pool only. Installation costs are site and project-specific. See here for a list of our standard inclusions.
  • Do you provide installation services?
    We are exclusively a manufacturer and supplier. For installation, please coordinate with a local builder, pool builder, or structural landscaper. Alternatively, we can connect you with a Plunge Lab partner who can assist with the installation process.
  • Is crane hire included in the freight price?
    No, crane costs are separate and must be quoted and managed by an external crane company.
  • How much does crane hire typically cost?
    Crane costs vary based on site access. We recommend arranging a site visit and obtaining a quote from a local crane company.
  • Can the pool be installed above-ground?
    Yes, the pool can be installed fully above ground, fully in-ground or semi-recessed.
  • Can the pool be installed on a sloping block?
    Yes, the pool can be installed on sloping blocks. Earthworks will be necessary to level the installation site.
  • Can I install the pool myself?
    Installation is handled by experienced builders or installers. We are also excited to announce that kitset pools will be available soon. To stay updated, please subscribe to our mailing list by clicking the button below and providing your details. We will notify you as soon as the kitset pools are available for purchase.
  • What are the fencing requirements for installing a pool?
    In accordance with New Zealand building code, all pools are required to have a minimum 1200 mm high fence surrounding the pool area and an 1800 mm high fence along the neighboring boundary.
  • Is council consent required for plunge pools?
    Only building consent is required for the fence; no separate swimming pool consent is necessary. However, site-specific resource consent may be needed, so please consult your local council for further guidance.
  • Do you handle the consent process?
    Certification and council approval are managed by your installer.
  • Do you sell robotic cleaners?
    Yes, robotic cleaners can be purchased separately. Please contact us to discuss the best option for your pool.
  • Do you offer pool covers?
    Yes, we provide thermal blanket covers that help keep debris out of the water and enhance the water temperature.
  • Do you sell pool ladders?
    No, pool ladders are available for purchase through most pool equipment suppliers.
  • Are swim jets available?
    No, we do not offer swim jets.
  • What is required to supply power to the pump shed area?
    If a heat pump is added to your pool package, a 15-amp hardwired plug is necessary.
  • How much of a deposit is required?
    A 50% deposit is due when the contract is signed, and the remaining balance is due 40 days prior to your date of installation.
  • What warranty comes with the pool?
    Our pools come with a 10-year structural warranty and a 1-5 year warranty on pool parts.
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